Terms & Conditions

By accessing or using the Lucky Block Casino platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any provision of these Terms and Conditions, please do not access or use the Lucky Block Casino platform.

Acceptance of the Terms

These Terms and Conditions are a binding contract between you (the "User" or "you") and Lucky Block Casino (the "Platform"). By using the Platform, you confirm that you have the capacity to enter into this agreement and agree to be bound by these Terms and Conditions. If you do not agree with any provision of these Terms and Conditions, please do not access or use the Platform.

Eligibility Requirements

To use the Lucky Block Casino platform, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction);
• Not be prohibited from using online gaming services under the laws of your jurisdiction;
• Provide accurate identification and contact information upon registration.You warrant that all information provided to us is true and complete.

Geographic Restrictions

We do not guarantee availability or accessibility of our platform for users located outside of specific territories. We reserve the right to restrict access to certain features, products, or services based on your geographic location.

Account Registration Rules

To use the Platform, you must create an account by providing us with accurate information, including:

• Username and password
• Email address
• Contact details

You warrant that all information provided upon registration is true and complete. We reserve the right to request additional verification or documentation at any time.

One-account-per-user Policies

Each user may only have one (1) account on our Platform. Any attempts to create multiple accounts, including through proxy servers or VPNs, are strictly prohibited.

Identity Verification and KYC

We reserve the right to conduct identity verification procedures for all users prior to allowing withdrawals, processing transactions, or providing access to certain features or services. We may request documentation, including government-issued ID, proof of address, and utility bills.

Account Accuracy Obligations

You are responsible for ensuring that your account information is accurate and up-to-date at all times. Failure to provide complete or accurate information may result in the suspension or closure of your account without notice.

Account Security Responsibilities

• You are responsible for maintaining the confidentiality and security of your login credentials (username, password).
• We recommend using two-factor authentication (2FA) whenever possible.
• You agree not to use any third-party software or scripts that could compromise the Platform's functionality or integrity.

Restricted Behaviour and Prohibited Activities

We reserve the right to restrict or prohibit access to users engaging in abusive, collusive, or fraudulent behavior, including but not limited to:

• Multi-accounting
• Collusion with other players or staff members
• Abusing bonuses or promotions
• Participating in prohibited games or activities.

Bonus and Promotion Rules

All bonus offers are subject to specific terms and conditions. Please see the relevant offer details for more information on eligibility, wagering requirements, and limitations. Failure to comply with these terms may result in voided wins, cancelled bonuses, or penalties applied to your account balance.

Wagering and Gameplay Conditions

• All gameplay is governed by our platform's rules.
• We reserve the right to modify games, including but not limited to adjusting game settings, limiting staking, or cancelling ongoing bets at any time.

Bonus Abuse Prevention

We may suspend or cancel your account in cases where we suspect bonus abuse. Examples include:

• Repeatedly claiming and wagering on bonuses
• Using multiple accounts for collusive betting
• Misusing promotional offers to gain unfair advantages.Abuse of our system will result in penalties, including account restrictions or termination.

Deposits and Withdrawals

Please see the relevant deposit/withdrawal terms below. All transactions are subject to review by our Compliance Team before being processed.

Deposit Terms

By making a payment into your Lucky Block Casino platform account:

• You confirm that you have sufficient funds to make such deposits.
• We will not refund any deposit amounts, including charges for bank transfer fees and other processing expenses.
• The deposited amount becomes immediately available in your account balance subject to our withdrawal limits.

Withdrawal Terms

By requesting a withdrawal from Lucky Block Casino platform:

• Your account must be verified with complete identification documentation at the time of request.
• Withdrawals will only be made through methods listed on our payment page and require specific terms compliance.

Verification Before Withdrawals

Prior to processing any withdrawals, we may conduct further verification procedures, including government-issued ID checks and address verifications. Failure to provide accurate or authentic documents within a reasonable timeframe may result in withdrawal delays or cancellation.

Processing and Review Procedures

All transactions on our platform undergo review by our Compliance Team before being processed. This includes monitoring for suspicious activity, unusual betting patterns, or any other indication of potential abuse. We reserve the right to pause transactions pending further investigation if necessary.

Responsible Gambling Expectations

We provide responsible gaming tools within your account settings:

• Deposit limits
• Session/time limits
• Time-outs
• Self-exclusion.Please familiarize yourself with these controls and adjust as needed for a safe online experience.

Self-Exclusion and Account Restrictions

Once you self-exclude, access to the platform will be blocked. We are required by law to restrict or close accounts in cases where abusive behavior has been identified or suspected. This may include blocking all existing payment methods associated with your account without prior notice.

Game Fairness and RNG Systems

All games on our Platform utilize industry-standard Random Number Generators (RNGs). In the unlikely event of system failure or manipulation, we will investigate thoroughly to ensure a fair outcome for users. We reserve the right to suspend gameplay until further notice while resolving an issue.

Technical Interruptions or Voided Gameplay

In cases where technical difficulties arise or the Platform is unavailable:

• All transactions and bets are nullified.
• The resulting outcome will be settled at our discretion once services resume.

Suspension or Closure of Accounts

We reserve the right to suspend or close accounts without notice, including in circumstances related to fraudulent activity, underage gaming, geographic restrictions, or breaches of these Terms. In such cases:

• Your account and any associated assets may become forfeit.
• You agree not to make claims against us for damages.

Intellectual Property and Platform Ownership

All intellectual property rights, trade secrets, software copyrights, trade marks, logos, images, names, likenesses and all related trademarks of the Lucky Block Casino platform. We reserve our right in this regard at law. All other proprietary rights remain vested with respective copyright holders or manufacturers.

Limitation of Liability

Under no circumstances will we be liable for damages arising out of (i) your failure to comply with applicable laws, regulations and guidelines; or (ii) errors caused by you through breach of our security systems or misuse of software; or (iii) system crashes due to high traffic volume, third-party interference, war damage etc.

Modification of Terms

We may update these Terms from time-to-time. You will be notified about any such amendments prior to implementation unless an emergency requires immediate change. Your continued use implies that you have accepted and agree with all changes made.

Contact or Support Guidance

Please direct all inquiries regarding the Lucky Block Casino Platform:

• Through our live chat service
• By sending a registered post 

We respond promptly but do not guarantee an immediate response in case of overwhelming demand or unforeseen technical issues.

By accessing and using the Lucky Block Casino Platform, you confirm that these Terms have been read and understood.